Frequently Asked Questions

FAQs

  • What size storage unit do I need?

    The size of the storage unit you need depends on the amount of items you plan to store. Here’s a quick guide:


    • 5x11 Unit: Great for small personal storage like seasonal items, holiday decorations, or a few small furniture pieces.
    •  9x11 Unit: Ideal for the contents of a small apartment, including furniture, boxes, and household items.
    •  10x24 Unit: Our largest unit, perfect for storing large furniture, business equipment, or the contents of a multi-room home.

    If you're unsure, feel free to reach out to us via email at gary@spacestationstorage.info or call (256) 932-3807, and we'll assist you in selecting the right unit size.

  • Can I access my storage unit at any time?

    Absolutely! We offer 24/7 access to all of our storage units. You can access your belongings whenever it’s most convenient for you, whether it's day or night.


  • How do I make payments for my storage unit?

    We offer a convenient online bill pay option, allowing you to pay your storage fees securely from your computer or mobile device. Alternatively, you can pay in person or by mail. For assistance, feel free to contact us at gary@spacestationstorage.info or call us at (256) 932-3807.

  • What types of storage options do you offer?

    At Space Station Storage, we offer a wide variety of storage solutions:


    • Personal Storage: Perfect for household items, furniture, and seasonal belongings.
    • Business Storage: Secure storage for inventory, equipment, or important documents.
    • Document Storage: Safe storage for sensitive paperwork and business documents.

    Contact us at gary@spacestationstorage.info or call (256) 932-3807 to discuss your specific storage needs!


  • What is the minimum rental period?

    We offer flexible rental periods. You can rent a unit for as little as one month. Whether you need temporary storage during a move or long-term storage, we accommodate your schedule and provide easy rental options.


  • How do I rent a storage unit?

    Renting a storage unit is easy:

    Choose Your Unit: Select the size and type of unit you need.

    Reserve Online: You can reserve your unit online through our website, or you can call us directly at (256) 932-3807.

    Sign Your Lease: After reserving, you’ll sign a simple rental agreement.

    Move In: We’ll provide you with your PIN code, and you can move your items into your unit at your convenience.


  • Can I cancel my storage unit reservation?

    Yes, you can cancel or modify your reservation at any time. Just contact us at gary@spacestationstorage.info, and we'll help you with the cancellation process.


  • Are there any hidden fees?

    No, there are no hidden fees. We offer clear, upfront pricing with no surprise charges. If you have any questions about fees or pricing, feel free to contact us at gary@spacestationstorage.info, and we will be happy to assist you.


  • Do you offer insurance for stored items?

    We do not offer insurance for stored items. While we take every precaution to keep your belongings secure, we recommend checking with your personal or renters insurance provider for coverage options related to stored items. Please note that homeowners insurance does not cover items stored in a storage unit. Contact us for more details on the available insurance plans.

  • Can I access my unit if I lose my PIN code?

    If you forget your PIN code, don't worry! Simply reach out to us at gary@spacestationstorage.info or call us at (256) 932-3807, and our team will assist you in resetting it and regaining access to your unit.

  • How do I know if the unit is available?

    You can check the availability of storage units directly on our website. If you're not sure, just contact us at gary@spacestationstorage.info or call us at (256) 932-3807, and we’ll provide real-time availability information and help you reserve your unit.

Still have questions?

Feel free to reach out to us anytime at gary@spacestationstorage.info or call (256) 932-3807. Our team is ready to assist you with all your storage needs.